City of Grosse Pointe Farms

Utility Billing

The Utility Billing Department partners with the Water & Sewer Department to manage the financial services of our customers.

The mission of the Utility Billing Department is to issue accurate, timely billing statements and provide prompt, courteous attention to any questions, concerns or service needs of our customers.

The primary responsibility of the Utility Billing Department is to maintain the customer billing records

The Utility Billing Department is responsible for:
  • Bi-monthly billing for water, sewer, and recycling services
  • Prepare final billing statements in the event of property transfers, as requested
  • Monitor water meter readings for unusual usage levels
  • Dispatch Water & Sewer Department staff to evaluate customer issues
  • Provide assistance to customer inquiries
Other Services
In addition to bi-monthly invoicing, the Utility Billing Department provides additional services for the convenience of our customers, including:

For assistance, please contact us:
Phone:  313-885-6600 or 313-640-1615

The Utility Department is located in City Hall at 90 Kerby Road, Grosse Pointe Farms, MI 48236.